Do More with Less Time
Is your training team efficient at creating the materials they need to support course delivery, support desks and customers? Efficient training content production is critical to reducing the time it take to go to market.
Do you find that your Subject Matter Experts are overloaded and creating the same content (and infomation) multiple times? They cannot be efficient.
Do you need your product documentation, training manuals, eLearning and Online Help to all be aligned and kept up to date but find it onerous and time consuming? If you don’t have efficient ways of achieving this synchronisation you cannot reuse the same materials.
Knowledge Tek have the answer to these perennial problems. Using state of the art technology we can create documentation on an application using the application itself. True object recognition examines the underlying code within your application and determines what you are doing. For example, are you filling in a field on a form, or selecting items from a drop down list?
Once the steps that you perfom in the application have been recorded we then add:
Explanations and descriptions
Branches in simulations to give learners the ability to explore
Process flows and role descriptions (optional)
Graphics and animations
Voiceovers, videos and text to speech
Automated version control
Automatic publishing (optional)
Document templates to ensure consistency
Local language translation using XLIFF
Driving Efficiency Upwards
Using these techniques we can increase the authoring efficiency by up to 50%, and distribute the remaining workload away from your Subject Matter Experts, to content editors, instructional designers, reviewers and approvers.
Once complete, tools then extract the documentation topics and insert them into Online Help packages such as Adobe Robohelp or Madcap Flare to ensure consistency between the help embedded within your application and your training documentation or techncial documentation.